Preview Your New Bernina
Mastering Your
Bernina Classes
Thread Play Clubs
Sewing Classes
Maintenance & Repair
About Thread Play
Thread Play is Growing!
We're moving across Quebec St. on 8/30.

Click here for details
What Goes Into a Tune-Up?
1.  Disassembling the covers in preparation for the tune-up. Notice the red mat that the machine is resting on and the wrist band that Carolee is wearing. The mat and wrist band ground the workbench and technician to dissipate any latent static electricity which could damage the machine's circuit boards while they are separated from the machine.
3.  One of many mechanical parts being removed in preparation for cleaning.
2.  Carbon debris accumulation inside the cover. The carbon debris is removed during the tune-up to avoid contaminating the lubrication in the mechanics of the machine.
4.  Initial cleaning of the machine skeleton with compressed air.
Home

Thread Play Service Technicians

Carolee Miller
Sewing Machine & Embroidery Module Mechanical Specialist

Stephanie Marostica
Serger Mechanical Specialist

Lori Brocesky
Circuit Board & Electronics Diagnostics Specialist
On-Site
Technical Service

303 BERNINA
303 237-6462

303 BERNINA | 303 237-6462 | County Line Road & Quebec St. | Courtyard Shops Behind Safeway
5.  Manual removal of stubborn threads, lint and fuzz which could not be dislodged during the compressed air cleaning.
6.  The bobbin hook system is disassembled for cleaning. Those little black dots aren't debris from the machine. They're actually teeny-tiny screws!
7.  Look at the burnt oil cleaned from this integral pulley system. Virtually every movement in the machine is dependent upon the function of this pulley. Should the pulley become too soiled or the oil become excessively burned, the entire machine could seize, causing irreparable damage.
8.  In case it isn't obvious yet, let us point out that our expertise does not extend to photography! You'll just have to trust us when we say that this is a photo of Carolee re-tensioning the belts after the cleaned and lubricated pulley has been reinstalled.
10.  Old, soiled grease and oil are removed from the mechanical parts in the front and back of the machine. Notice the old, black grease on the end of the cleaning tool.
11.  Fresh, Bernina grease is reapplied to the appropriate areas of the machine.
12.  Light-weight oil is applied to other mechanical parts. Carolee and Stephanie know exactly what to apply where.
13.  The bobbin case is disassembled, inspected and thoroughly cleaned.
14.  More evidence of our photographic skills (or lack thereof). You'll have to trust us again when we say that Carolee is calibrating the tension on the cleaned and reassembled bobbin case with a Bernina counterweight.
15.  The bobbin hook system has been reinstalled and the machine has been re-timed. Carolee is performing a bobbin system calibration with special Bernina gauges to ensure the best quality stitch formation.
16.  Cables are reconnected to the circuit boards when the machine is put back together.
19.  A final test-sew ensures that the machine is sewing at its peak.
18.  The machine housing is thoroughly cleaned.
Thread Play
Maintenance & Repair Services


Sewing Machines

Sergers

Embroidery Machines

Most services are completed within
3 days.
Are You Coming to Thread Play From Out of Town?

In A Hurry?

Please call ahead & we'll schedule your BERNINA service while you wait, shop or eat lunch!

303 BERNINA
303 237-6462
General Tune-Ups

$99

Parts & extended repairs may be extra, however, most minor machine problems, such as tension issues or poor stitch quality, can be corrected with a good, old-fashioned, tune-up, at no additional charge.
9.  The upper thread path is inspected, cleaned of stray threads, and the tension disks are recalibrated.
17.  The feed dogs are checked with a special Bernina gauge to ensure that they are at the proper height to efficiently move the fabric through the machine.
Machine Type & Use Recommendation
Sewing Machines  
Used once every week or two Yearly
Used 3 or more days a week Every 6-9 Months
Used a few times a year Every 2 years
Embroidery Modules  
Used once 1-3 times a week Yearly
Used twice a month or less Every 2 years
Sergers  
Used several times a week Yearly
Used a few times a month Every 2 years
Used a few times a year Every 3 years
TUNE-UP SCHEDULE RECOMMENDATIONS
A tune-up is recommended  before resuming use on any machine, embroidery module or serger which has been sitting idle for 18 months or more.